Due to the current situation with COVID-19, we are doing our part to ensure we keep our patients, staff, and community safe. Given Gov. Jay Inslee’s decree, it will be necessary to close our office to non-urgent patient care until Monday, May 4th, at the recommendation of the American Academy of Audiology, with guidance from the CDC and Washington State Department of Health.
We will continue to provide emergency and time-sensitive treatment, however, we will reschedule elective and non-emergency care until we re-open. Once we are cleared to re-open we will send an email to you. Urgent care would be classified as a sudden change or loss in hearing, referral from an ENT for medical audiological examination (a standard hearing test does not qualify) and/or a dead or malfunctioning hearing device. If you are unsure, please contact the office to speak with our staff or leave a message and have someone contact you soon.
For emergency needs please leave a message on our normal line at 206-367-1345. We will be checking daily and will respond ASAP.
We will be monitoring emails and messages during regular business hours 10am-3pm, Monday – Thursday. If you have a balance and wish to pay your bill you can call the office.
For now, we will determine the best course of action for each scheduled patient on a case-by-case basis.
Please stay safe, we look forward to seeing you when this crisis is over.
The Staff of Northgate Hearing Services
Public Health Information
Public Health recommends keeping a social distance from others and practicing good hygiene — continuous hand washing and avoiding touching your face.
For general concerns and questions about COVID-19, please call the Washington State Department of Health call center at (800) 525-0127 and press # to learn what is happening in Washington state.
Additional COVID-19 (Novel Coronavirus) information resources:
Patients with COVID-19 have mild to severe respiratory illness with symptoms that can include fever, cough, and shortness of breath, according to the CDC. There is no specific treatment for COVID-19. Most infected people will recover on their own.
It’s still cold and flu season, and the same practices that stop the spread of these common illnesses are recommended:
- Wash your hands often with soap and water for at least 20 seconds. Alcohol hand sanitizers are also effective.
- Avoid touching your eyes, nose, or mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home if you are sick (except to get medical care). Keep sick children home from school or daycare.
- Cough or sneeze into a tissue or your elbow. If you use a tissue, wash your hands afterwards.
- Clean and disinfect frequently touched objects and surfaces (like doorknobs and light switches). Regular household cleaners are effective.
- Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress to keep your immunity strong.
For more information, please visit the CDC website for the latest COVID-19 information.