Novel coronavirus/COVID-19

Dear Patient,

Your Northgate Hearing Team has been working hard behind the scenes during the “Stay Home, Stay Healthy” order to ensure that urgent patient needs have been immediately supported.

We will be opening our office on Monday, April 27th to further support patient care needs. In an effort to keep our patients, staff and community safe, we will be limiting the number of patients seen per day. We will be creating time buffers between patients to assist in social distancing and in-depth cleaning between appointments.

We are excited to begin working more closely with our patients again and assisting you with your hearing healthcare needs.


Please call us at (206) 367-1345 to schedule an appointment, as we are encouraging appointments over walk-ins at this time.

As always, please check the website for continuous updates regarding any potential changes to office schedule.

Yours in better health,
Melanie K Hecker, AuD
Owner of Northgate Hearing Services


Office Hours (as of April 29, 2020)

Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm
Friday: 9:00am – 1:00pm
Saturday: Closed
Sunday: Closed


Public Health Information

Public Health recommends keeping a social distance from others and practicing good hygiene — continuous hand washing and avoiding touching your face.

For general concerns and questions about COVID-19, please call the Washington State Department of Health call center at (800) 525-0127 and press # to learn what is happening in Washington state.

Additional COVID-19 (Novel Coronavirus) information resources:

Symptoms

Patients with COVID-19 have mild to severe respiratory illness with symptoms that can include fever, cough, and shortness of breath, according to the CDC. There is no specific treatment for COVID-19. Most infected people will recover on their own.

Tips

It’s still cold and flu season, and the same practices that stop the spread of these common illnesses are recommended:

  • Wash your hands often with soap and water for at least 20 seconds. Alcohol hand sanitizers are also effective.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home if you are sick (except to get medical care). Keep sick children home from school or daycare.
  • Cough or sneeze into a tissue or your elbow. If you use a tissue, wash your hands afterwards.
  • Clean and disinfect frequently touched objects and surfaces (like doorknobs and light switches). Regular household cleaners are effective.
  • Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress to keep your immunity strong.

For more information, please visit the CDC website for the latest COVID-19 information.

COVID-19 INFORMATION:

As of April 27, 2020, the office has reopened to further support patient care needs. In an effort to keep our patients, staff and community safe, we will be limiting the number of patients seen per day. We will be creating time buffers between patients to assist in social distancing and in-depth cleaning between appointments. Read more