Our Hearing Professionals

Our Hearing Professionals



Dr. Kindra Veith completed her Audiology Residency at UT Southwestern Medical Center in Dallas, Texas. While there, Dr. Veith specialized in audiologic intervention services including cochlear implants, hearing aids, and bone anchored hearing systems. She also completed rotations that included vestibular diagnostics, tinnitus management, and pediatric and adult comprehensive hearing assessments. Dr. Veith enjoys problem solving with patient-centered care and cultivating relationships with her patients.

Dr. Veith comes to Northwest Hearing and Tinnitus with a Doctorate of Audiology and Master’s Degree of Healthcare Administration from Pacific University in Hillsboro, OR. She grew up in Portland, OR and moved to Seattle with her husband and dogs. She enjoys getting outside with her family, fitness, wine, animals, and traveling. 


Doctor of Audiology: Pacific University, 2019

Master of Health Care Administration: Pacific University, 2019

Bachelor of Science in Health Science: Portland State University, 2015


Member, Washington State Academy of Audiology

Headshot of Erika Best

Erika Best, AUD


Dr. Best received her Doctorate of Audiology from Louisiana State University in 2017. Prior to moving to New Orleans for her Doctorate, she obtained a Bachelor’s degree in Anthropology from Florida International University in Miami, near where she grew up. Dr. Best spent much of her childhood traveling to South America visiting family in Uruguay. Fluent in Spanish, she enjoys helping a diverse population by providing the best hearing healthcare possible.

Most recently, Dr. Best worked in the hearing aid manufacturing industry as technology specialist for the Northwest region. She enjoyed using her problem-solving skills and attention to detail to address challenging situations and assisting Audiologists with their most puzzling cases. She is passionate about building strong relationships with patients and their families and helping people get the most from their hearing technology. Dr. Best enjoys being part of a collaborative team to aid in the diagnosis and treatment of hearing disorders.

When not helping people hear, Dr. Best enjoys spending time with her fiancée, family, and friends. She particularly enjoys fishing, camping, being out in the sun, and keeping up with the most interesting TV shows and movies.


Doctor of Audiology: Louisiana State University Health Sciences Center, 2017

Bachelor of Arts in Anthropology: Florida International University, 2011

Our Hearing Professionals



Randi Baker is the Office Manager at Northwest Hearing and Tinnitus.

After spending 11 years as a licensed Surgical Technician and Medical Assistant as well as Marketing Director for an 8-surgeon Ophthalmology practice, Randi decided to transition to a new position in the medical field within Audiology. She is one of the first people you will speak to from setting up your appointments, to helping with any billing questions or information about our hearing devices. She loves interacting with all of our patients and strives to make all of their visits pleasant.

Randi was born and raised in Seattle in the town of Ballard.

She is 100% Norwegian, speaks Norwegian fluently and has traveled to visit Norway most of her life. She loves spending time with her son and daughter, traveling, cooking and volunteering.

Photogaph of Dr. Melanie K. Hecker



Dr. Hecker received her Doctorate of Audiology from Towson University, in Maryland following obtaining a Bachelors of Science degree in Communication Sciences and Disorders from the University of Florida.

Dr. Hecker is the owner of Northwest Hearing and Tinnitus. She loves ensuring a healthy team culture, fun and positive work atmosphere for patients and staff and the best patient experience possible for all that come into the clinic.

She has provided patient care in a multitude of clinical settings, varying from ENT and hospital; however, her preferred clinical setting is in private practice due to the closer relationship that can be developed by provider and patient as well as the individualized care that can be provided. Dr. Hecker’s areas of expertise are tinnitus and hearing loss diagnosis and treatment. Melanie spent over 5 years working in the hearing aid manufacturing industry providing Continuing Education Seminars and training; as well as assisting providers across the west coast with patient care.

Dr. Hecker grew up in Florida and has resided in Washington for the last 8 years. She is the mother to one wonderful son. Outside of the clinic, Dr. Hecker spends her time traveling, being outdoors, cooking and reading. She was happy to serve as President of the Washington State Academy of Audiology in 2019 and now continues to assist as Past-President.


Doctor of Audiology: Towson University, 2010

Bachelor of Arts in Communication Sciences and Disorders: University of Florida, 2006


Fellow: American Academy of Audiology

President, Washington State Academy of Audiology

Our Hearing Professionals



Sabrina Habib is the Audiology Assistant at Northwest Hearing and Tinnitus.

Born in Kenya, Sabrina speaks fluent Somali and some Arabic. She comes from a multilingual, immigrant household of five girls and has lived in various states throughout the U.S. 

She will be one of the first faces to greet you and check you in at the clinic. Ms. Habib works closely with front desk staff and our doctors to ensure seamless success during your appointment. Sabrina is continuously training on updates with hearing aids to ensure she can optimally support patients with their hearing aids and accessories.

Outside of the clinic, Sabrina also works with refugee and immigrant youth serving as a cultural liaison, utilizing her language and cultural skills to facilitate communication and advocate for community needs.

She enjoys hiking, cooking/baking, arts & crafts, martial arts and making trips to the beach any chance she gets. 

Sabrina’s ultimate goal is to provide the highest patient support and create community at the clinic.

Our Hearing Professionals



Marian Brightwell is the Marketing Coordinator and Executive Assistant at Northgate Hearing and Tinnitus.

She lives in Henderson, Nevada but was born and raised in the Philippines. She is fluent in Tagalog and English.  

Marian fuses her creative skills and passion for graphic design to keep Northwest Hearing and Tinnitus’s marketing content and materials up-to-date, aesthetically pleasing and fun! She also manages our social media platforms to provide up-to-date hearing health information to our online readers.

Marian holds a bachelor’s degree in International Business and Entrepreneurship. She also loves to travel, watch movies, outdoor activities and play with her puppy dog. Marian is a proud new mom to her first son, Luke.

Marian aims to deliver the latest news and updates on hearing health and audiology to our patients at Northwest Hearing and Tinnitus!

Our Hearing Professionals



Angelica Cruz is the Administrative Assistant at Northwest Hearing and Tinnitus.

Angelica assists in taking care of the needs of our Doctors and administrative staff so they can focus better on our patients. She also makes sure that our online audiences are updated daily through our social media platforms.

Prior to working with the Northwest Hearing and Tinnitus team, Angelica flew South East Asia as a flight attendant, an airline in the Philippines. She has also worked for several entrepreneurs in the United Kingdom as a virtual administrative assistant and customer service representative.

Angelica is based in the Philippines and holds a Bachelor’s degree in Tourism. She speaks English, Tagalog, some Cebuano and Bisaya languages – which are just a few of the many dialects of her home country.

Angelica enjoys her free time by exercising, watching movies, enjoying outdoor activities and spending time with her daughter, Anika.

Her ultimate goal is to travel the world and have the best life for Anika.